Our Pledge
At bd9, we believe online gaming is a form of entertainment — not a source of income or a solution to financial difficulties. Responsible gaming is a core pillar of our platform. We want every member to enjoy their experience with peace of mind, within their own budget.
Built with Bangladeshi players in mind, we've developed a range of protective tools to help you stay in control of your gaming habits. From setting bet limits to self-exclusion — bd9 is always on your side.
Remember: responsible gaming isn't about playing less — it's about playing mindfully. When gaming starts to feel like stress rather than fun, that's your cue to take a break.
We never encourage problem gamblers to keep playing. Our support team is available 24/7 and ready to help.
Our Responsible Gaming Tools
Deposit Limit
Set your own daily, weekly, or monthly maximum deposit limit. Any request to increase the limit will take effect after 7 days.
Time Control
Decide in advance how long you will play each day. Once the time is up, the system will automatically notify you or end your session.
Self-Exclusion
Completely close your account for a set period (from 1 week up to 5 years). During this time, you will not receive any promotional emails either.
Account Lock
Lock your account instantly. You can temporarily suspend login access and transactions for as long as you choose.
Bet History Review
Analyze your gaming patterns. View detailed reports on how much time and money you are spending, and make informed decisions.
Reality Check
At set intervals, the system will remind you how long you have been playing. This feature helps you stay mentally refreshed.
Signs of Problem Gaming
The first step to responsible gaming is being honest with yourself. If any of the following apply to you, it may be time to seek help.
- Placing more bets in an attempt to recover lost funds.
- You are putting gaming ahead of family, friends, or work.
- You are borrowing money or using funds set aside for essential expenses to gamble.
- You are being dishonest with family or loved ones about how much you are gambling.
- You feel restless, irritable, or anxious when you are not playing.
- You have tried to stop but keep failing.
- Gaming is disrupting your sleep, eating habits, or daily routine.
If you notice more than three of the above signs in yourself, please reach out to bd9 Support today or use the self-exclusion tool.
Check Yourself
Ask yourself the questions below and answer honestly — this is just for you.
If you answered "Yes" to two or more questions, use our responsible gaming tools or contact support. Asking for help isn't weakness — it takes courage.
How to Use the Protection Tools
Bd9's responsible gaming tools are easy to use. You can access all these settings as soon as you log in to your account.
Detailed Tool Descriptions
Each tool is individually designed to keep your gaming experience safe.
Set a Deposit Limit
Set limits ranging from a daily maximum of BDT 1,000 up to any monthly amount you choose. Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period.
Session Time Limit
Set a daily session time limit anywhere from 15 minutes to 8 hours. Once the time is up, the system will automatically log you out.
Self-Exclusion
Deactivate your account for 1 week, 1 month, 6 months, 1 year, or permanently. During this period, no logins, deposits, or promotional communications are possible.
Reality Check Notification
A popup will appear on your screen every 30 minutes or 1 hour showing how long you've been playing and how much you've spent.
Set Loss Limit
Once you reach a set loss amount, the system will automatically stop you from placing further bets. This protects you from significant financial loss.
Age Verification & Minor Protection
Bd9 strictly prohibits anyone under 18 from registering or playing. Age verification is required at registration and may be requested at any time if there is reasonable suspicion.
- Date of birth verification is mandatory at registration.
- If there is any doubt, a copy of a national ID card or passport may be requested.
- If a minor is identified, the account will be immediately suspended and any deposited funds will be returned.
- Parents can use parental control software on their children's devices.
Keep your device and account passwords private. Make sure your children are aware of the risks of online gaming.
Tips for Healthy Gaming Habits
Responsible gaming means following a few simple habits. These practices will keep your gaming experience positive at all times.
- Set your budget before you start playing — and stick to it.
- When you win, withdraw your winnings — do not bet everything again.
- Do not play when you are tired, under emotional stress, or under the influence of alcohol.
- Take regular breaks — at least 10 minutes every hour.
- Do not think of gaming as a way to earn money — it is entertainment.
- Always prioritize spending time with family and friends.
- Review your gaming history at least once a month.
Frequently Asked Questions
Play Safe, Play Happy
Register at bd9 and use our responsible gaming tools to enjoy a safer, more secure experience.
- Minimum Age: 18
- Self-Exclusion Activation: 72 Hours
- Limit Increase: 7-Day Waiting Period
- Limit Decrease: Immediate
- Support: 24/7 Live Chat
- Overspending Budget
- Chasing Losses with More Bets
- Hiding It from Family
- Disrupted Sleep or Daily Routine
- Unable to Stop
Contact us for any questions related to responsible gaming.